ABA File & YTD Leave in Reckon Payroll Web

Kandy_10744602
Kandy_10744602 Member Posts: 13 ✭
in Reckon Payroll App & Web

Hi

I've just done my first pay run successfully and now I want to create an ABA file to upload for a bulk payment to the bank account to pay the employees. How do I do this?

Also, I've noticed that the year to date figures for accrued annual leave & personal leave did not increase from last week to this week. They amounts have remained the same. What do I do to make sure these are accruing correctly?

Thanks


Kandy

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,731 Community Manager Community Manager

    Hi @Kandy

    In regard to ABA files, this can still be generated if you use the Product Switcher to switch back to your Reckon One book and create as you normally have been currently. A new ABA creation experience specific to Reckon Payroll is also on the cards and scheduled currently for next quarter.


    In regard to the leave accruals not updating, can I get a bit more info on that. Was your pay run dated in the future? The pay date in particular ie. has this date passed yet?

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  • Kandy_10744602
    Kandy_10744602 Member Posts: 13 ✭

    Hi Rav

    Thank you, while we previously used Payroll Premier and not Reckon One, we were able to navigate our way through to upload the ABA file using the Product Switcher.

    With regard to leave accruals, the pay date was today and it was for the period of 28 August to 1 September.

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,731 Community Manager Community Manager

    Thanks Kandy, sorry about that I thought you were upgrading from Reckon One for some reason. I'll move your post over to the right category 🙂

    Can I get you to do me a favour and I know this sounds a bit strange.. but can you let me know if the accruals update tomorrow? ie. can you take a screenshot of the accruals for a particular employee today and then do the same thing tomorrow & let me know?

    Just trying to establish a bit of background info on this to take back to the devs.

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  • Kandy_10744602
    Kandy_10744602 Member Posts: 13 ✭
    Payslip.pdf
    Accrued Leave.jpg

    Hi Rav,

    I didn't get to take a screen shot yesterday but I had printed out the payslip which shows the accrued leave. It is the Payslip attachment above.

    I've taken a screenshot this morning (Accrued Leave attachment) but unfortunately the amounts have remained the same as yesterday.

    Also, I tried emailing the payslips to employees and while everything seemed okay, the emails didn't actually go through.

    Thanks for your help.

    Kandy

  • Alexander McKeown
    Alexander McKeown Reckon Staff Posts: 71 Reckon Staff
    edited September 11

    Hello @Kandy_10744602,

    It seems there may be some sort of configuration error post-migration.

    If you can provide your login email, we'll send you an access request to review the data in your record, and attempt to correct it.

    As for the emails, can your employees check their Junk/Spam folders just in case their emails are rejecting the payslips?

    Kind regards,

    Alexander

    Reckon Senior Technical Support

  • Kandy_10744602
    Kandy_10744602 Member Posts: 13 ✭

    Hi Alexander

    My email address is [email protected].

    I have resolved the payslip problem.

    However I also have two other problems apart from the TYD figures and I hope you can help me.

    I cannot edit a pay. The problem I encountered is that when I change to pay run into draft mode it will still not let me edit the pay. It does say the pay run has successfully changed to draft mode but the eye icon is still next to each employees pay and the edit ( pencil) icon does appear.

    I am also having trouble with super not being included in some of the employees.

    I look forward to hearing from you - thank you.

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