Unable to enter new employee
I can complete the first section for adding a new employee - Employee Details, this saves and goes to the Leave Entitlements tab.
When I click Save and Continue an error box pops up with Employee details not saved. Unable to determine default super fund for Salary Sacrifice.
Only option is to cancel.
Apart from not being able to enter this employee, two other questions can be asked:
1 - employee is entered as casual therefore there should be no leave showing on the Leave tab.
2 - employee is 16 so therefore not eligible for super so the error message is very strange.
The payroll for other employees has been paid yesterday, this one has had a manual payment made but we are unable to provide a payslip, as required by FairWork.
I did raise a support case for this on Tuesday night when I was actually processing the payroll but have yet to receive a reply.
Really need to get this sorted...
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