STP2 Error Message from ATO

Jan57
Jan57 Member Posts: 7 ✭

Completed my first payroll under Reckon Desktop STP2 and submitted to ATO and got an error message saying "submission rejected by ATO" - Contractor ABN must be supplied if an Income Stream Collection tuple with a type code Voluntary Agreement contains a Gross Payment or PAWGW amount that is greazter than zero.

Trouble is the relevant employee doesn't have a Voluntary Agreement but a Voluntary/Flat Rate of 39%. The Voluntary Agreement section is greyed out so can't be changed. How do I fix this? Had no issues under STP1.

Answers

  • Nickiu
    Nickiu Reckon Staff Posts: 11 Reckon Staff

    Hi Jan57,

    This issue have been brought to our attention. Our dedicated team is diligently working to resolve this matter. and hoping to get this fix in the next update.

    For more information: https://community.reckon.com/discussion/8034234/

    Best regards,

    Nick

  • Acctd4
    Acctd4 Accredited Partner Posts: 2,975 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited September 11

    Hi Jan

    I'm not sure what Nick's referring to as this isn't an issue but I've replied under your other thread 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)