When will Reckon Mate be available for Payroll Web users?

Dianne_10865688 Member Posts: 5 ✭

I have sent Reckon Mate invitations to our employees. They have downloaded the app and created a login/password but the message they get is "no employee access to any books". Is there something else I need to do or is the app not available for use yet?


  • Rav
    Rav Administrator, Reckon Staff Posts: 15,190 Community Manager Community Manager

    Hi @Dianne_10865688

    Don't worry, it doesn't sound like you're doing anything wrong. Reckon Mate (and the Reckon Payroll App) will become available for users who have upgraded to Reckon Payroll a little later this month/early October.

    We're just putting the finishing touches on those mobile apps for our customers who are upgrading and we'll have announcements here on Community as soon as they're ready 😀

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