STP2 Declaration by BAS Agent Error
I am a BAS Agent who processes payroll for 2 clients using Reckon Payroll. I have recently converted to STP2 from Reckon One. I had no problem declaring using Reckon One since STP1 started but now I keep getting the following error when I declare to the ATO:
You are not authorised to submit this lodgment on behalf of the client.If you are a tax practitioner, ensure your registered agent number is used in the transmission and try again.If you are a business sending on behalf of another business, get an Authorisation administrator to ensure there is a business appointment in Access Manager and give your credential access if required.
I am set up in GovConnect as an Advisor with my registered agent number. I have checked the branch number is the same in Reckon One and Reckon Payroll (it was just 1 in Reckon One but I have changed it to 001) and there are no spaces in the ABN.
Can you please tell me what else I need to do to get the declaration to the ATO as a BAS Agent to be accepted?
- All Categories
- 6.7K Accounts Hosted
- 5.9K Reckon Accounts (Desktop)
- 3.2K Reckon One
- 135 Reckon Payroll Upgrade for Reckon One 🚀
- 10 Reckon Invoices App
- 938 Reckon Payroll App & Web
- 21 Payroll App - Help Videos
- 18 Reckon Mate App
- 14 Reckon Insights
- 107 Reckon API
- 948 Payroll Premier
- 116 Payroll Premier upgrade to Reckon Payroll ⤴️
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 68 About Reckon Community