MFA using Google Authenticator for multiple users

Options
Megan_Chud
Megan_Chud Member Posts: 2
edited 6:27AM in Reckon One

Hi there,

Is it possible to set up MFA using google authenticator for mutliple users of my book?


Thanks,


Megan

Answers

  • Eric Murphy
    Eric Murphy Member Posts: 216 ✭✭✭
    Options

    I don't think there is a way. I guess it would defeat the whole purpose of the MFA security

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 165 Reckon Staff
    Options

    Morning @Megan_Chud

    As @Eric Murphy mentioned above. ⬆️, there is no way to set-up MFA for multiple users neither with Google Authenticator nor with any other application.

    MFA is meant for security purpose and if multiple users have access to the codes, it will no longer be secure enough. Thank you!


    Regards

    Tanvi

  • Glenn Allan Knight
    Glenn Allan Knight Member Posts: 6
    Options

    That makes your software totally useless doesn't it? Paying all this money to use your software and now it can only be used by one person. If you can't work out a way to make this work for multiple people then I think you better start refunding money as this makes your software obsolete.

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,566 Community Manager Community Manager
    Options

    There hasn't been any change to the software @Glenn Allan Knight. MFA is simply adding an additional layer of protection to your Reckon Accounts Hosted account in compliance with ATO requirements.

    When it comes to your individual Reckon Accounts Hosted login, like other online accounts you have, it isn't designed to be shared across multiple individuals. It invalidates any realistic account security and isn't best practice. Ideally, each individual user should have their own licence to Hosted and this allows concurrent access to your file(s) in Hosted ie. its own login, and it will also have its own dedicated MFA for that specific user.

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • GoGo
    GoGo Member Posts: 6
    Options

    i am the admin of my account and have shared it with my accountant who has his own registered account. How do we us MFA to log into my account. Can i use my phone number when i am logging in? and can he use his phone number when he logs in?

  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,133 Accredited Partner Accredited Partner
    edited May 23
    Options

    GoGo, if your accountant has his own account with Reckon, then you just need to share your Reckon One book with his username? This is done through the 3 dots at the top right corner of your book tile?

    See https://help.reckon.com/article/o1umlsvm6w#sharing_a_book

  • 2manynames
    2manynames Member Posts: 1
    Options

    So what is the point of multi user on Accounts Hosted then, if it is not to be able to have others log in? Like Gogo I want my accountant to be able to log in and review the files, and assist with various things. This should not require a licence.

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,566 Community Manager Community Manager
    Options

    @2manynames

    The introduction of mandatory MFA to Reckon Accounts Hosted is a compliance requirement however its important to note, this hasn't changed anything around the terms of licences or multiple users/multi-user functionality. A Reckon Accounts Hosted licence is specific to the individual and isn't designed to be shared among multiple people much like other online accounts you may have.

    Generally, an accountant has their own Hosted account/licence (separate from any client accounts), which you then (as a client) share your files to their account allowing them to open and work on it.

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.