leave

I have a terminated employee that is still showing negative 0.0005 hours of leave owing - how do I change this back to zero so it will stop showing on my leave reports.

I have tried to edit in the leave section but it keeps defaulting back to the negative figure

Thank you

Comments

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 96 Reckon Staff
    edited October 2023

    Hi @lesley_9730541

    Thank you for reaching out to us.

    This can be edited in the Employee Record - Leave as in the screenshot below -


    If the issue still persists, please let us know, the email address (Payroll Account) and share the technical support access and will investigate for you. Thank you!

    Regards

    Tanvi

  • lesley_9730541
    lesley_9730541 Member Posts: 52 ✭

    Thank you for your reply.

    Sadly I have tried this and it doesn't save but reverts back to the negative amount.

    I will just leave for now then.

    Thank you

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 96 Reckon Staff

    Thank you for confirming.

    If you're comfortable sharing your details. So, we can have a look for you. You can direct message me for that (Email Address - used to login - Reckon Payroll) and (Name of the Book having issues). Thank you!


    Regards

    Tanvi

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,195 Community Manager Community Manager
    edited October 2023

    Hi @lesley_9730541

    Have you tried removing the leave item itself from the specific employee's profile?

    In the second screenshot from @Tanvi_kataria above, you'll see a red trash bin button in the annual leave item. That will remove the leave item itself from the employee profile.

    Maybe give that a go and see if that has a better result. Let us know how you go.


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  • lesley_9730541
    lesley_9730541 Member Posts: 52 ✭

    Hi Rav

    Just tried that but it won't let me delete as it says "cannot be deleted as there is a current balance" even though it is negative of -0.0005.

    I tried changing to zero and then deleting but still no luck.

    Thanks for the suggestion.