STP for Q1 Payg doubled up

twinning
twinning Member Posts: 23 ✭

Hi, tried submitting Q1 payg and ATO calculates the amount for PAYG different to what it should be (a lot higher).

Called ATO and they advised there were several lodgments on fortnight payment date 28 August.

This is true as we keep on getting errors instead of success. Per reckon's advice, a EOY finalisation was done to zero out branch 2 (submitted on 8 Sep).

However, per ATO, this did not correct it on their side. Is there a way to fix this? We dont want employees registering high earnings because of the numerous attempts to lodge STP for one fortnight.

Comments

  • twinning
    twinning Member Posts: 23 ✭

    Hi Rav, just to clarify, its the pre-fill of PAYG that is significantly higher than actual amount for Quarter 1. I did amend it though when lodging the BAS. Is there anything else needed to do from our end?

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,087 Community Manager Community Manager

    Hi @twinning

    When it comes to BAS pre-fill data, you may notice the additional submissions may have inflated the W1 & W2 balances. If that's the case, then I believe you can edit the W1 & W2 fields and enter in the correct balances which it sounds like you've already done πŸ™‚

  • twinning
    twinning Member Posts: 23 ✭

    any issue on the employees side? just concerned that on ATO system their earnings are much higher than actual.

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,087 Community Manager Community Manager

    Single Touch Payroll only reports employee balances on a Year to Date (YTD) basis so any submissions only report the YTD balance only.