STP double up in ATO PAYG

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Janine Attwood-Graham
Janine Attwood-Graham Member Posts: 35 ✭
in Reckon One

Help please!!! I have the situation where the Pay run of 30 November has duplicated - once in Nov and once in Dec - resulting in the PAYG being prefilled with the extra pay run amount. I tried the "fix" in troubleshooting - which has now wiped out the pay run amounts from Reckon Pay Summary but hey it's still in STP/ATO amount for Nov PAYG..... Any suggestions? Thanks

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  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 144 Reckon Staff
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    Morning @Janine Attwood-Graham

    Thank you for your patience.

    Regarding the STP Submissions - Unfortunately, there is no way to delete the submission from ATO portal.

    However, If the submitted EOFY Report is correct, you can leave it as it is or ignore the submission.


    For the prefilling amounts, if it's for BAS, you can manually change that and make it correct as per the actual figures in the portal.


    Important - Make sure to submit the EOFY Report with the correct figures in the submission and it should be fine. Please let us know for any concerns/issues.


    Wishing you a Merry Christmas and a Happy New Year🎄


    Regards

    Tanvi

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