Unable to save Finish/Save Pay Run due to error message regarding "Archived Employee"

Tony Finn

Hi

I'm just trying to do our regular fortnightly pay run this morning and I am getting the following error message when I try to save the pay run: "Error - This pay run cannot be marked as paid because it contains at least one archived employee".

The issue is that we did not have any archived employees. And then when I did archive one casual employee who has not worked recently (thinking that may be the issue) it still would not save the pay run…..displaying the above error message again.

I tried deleting the pay run and re-doing it and that did not fix the issue either.

Is there anything else I can try? Or is this a known problem?

I am somewhat confused as I don't believe anything has actually changed in our setup since I last did a pay run a fortnight ago.

Thank you

Tony

Rav

Hi @Tony Finn

Can you please check whether there is a super fund or super item in an archived status in your Settings.
If so, re-enable it and then recreate the pay run and try again.

Let me know how you get on.

Tony Finn

Hi Rav

That worked and we can now do the pay run. Thank you for your assistance.

Regards

Tony