MFA not working

Chris Katopodis

My undserstanding was that MFA applies every time you log on. I have logged in multiple times today and have not been asked for multi factor authentication.

I have checked the settings and MFA is enabled

Nickiu

Hi Chris Katopodis,

MFA will challenged you every 24 hrs on each device. For more information:

https://help.reckon.com/article/w8sdefeh57-mfa-multi-factor-authentication

Cheers,

Nick

Tanvi_kataria

Hi @Chris Katopodis

It doesn't depend on how many times you log-in to the software, but MFA will be asked every 24 hours. Please check this out for your reference - Changes to Multi-Factor Authentication (MFA) 🔒 — Reckon Community

Feel free to reach out for any concerns, Thank you!

Regards

Tanvi

Chris Katopodis

MFA was required every time you logged in previously. Once a day is not as secure.

More security is better I would suggest

Lizwebster

Just checking as well, as previously (like yesterday) every time I logged in it wanted MFA, but today I haven't had to use it once. Something has changed, just saying, from NZ- if that makes a difference, oh and I don't use Reckon payroll