Drag & Drop not working for attachements

System
System Member Posts: 234 Moderator Moderator
in Reckon One
This discussion was created from comments split from: Recurring Unexpected error when generating transaction reports.

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  • nelsonfurnell
    nelsonfurnell Member Posts: 2 Novice Member Novice Member

    Hi Rav,

    Just checking this is the same problem as above member was having.

    Im receiving the 'Up Load Error" when trying to drag and drop attachments (receipts) into the Bills. Yes i can use the browse , but it wont let me sort and its Very time consuming trying to find the PDF or Jpeg .

    Thanks

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager

    Hi @nelsonfurnell

    No, that one is slightly different. Our devs have got a ticket open for the erroneous behaviour around drag & drop for attachments.

    We're targeting a release next week and I'll confirm tomorrow whether they've been able to include this in.

  • nelsonfurnell
    nelsonfurnell Member Posts: 2 Novice Member Novice Member

    Thankyou for the update Rav .
    I will keep my fingers crossed 🤞

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager

    Hi @nelsonfurnell

    I've split this into its own post here just so I can give you updates specific to this particular issue.

    I spoke with our dev team and it looked like we had the cause of the drag and drop problem sorted, but unfortunately it failed testing so they're reworking on this ticket today and they'll try and squeeze it into the release next week.

    I'll keep you posted once I have confirmation.

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager

    Hey again @nelsonfurnell

    Just following up on this one, Reckon One received an update today which resolves the issue with drag & drop on attachments.

    It should be back to normal now so if you can try it out when you next get a chance that would be great. Let us know how you get on.

    Cheers!

  • PCsforKids
    PCsforKids Member Posts: 52 Reckoner Reckoner

    confirming that drag and drop now works for us,

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