Can I manually process bank feeds when they do not appear overnight?

Ross
Ross Member Posts: 2 Novice Member Novice Member
in Reckon One

Hi, I am fairly new to Reckon. I manage my rental properties and need to have up to date tenant banking info, but some days, my bank feeds just do not happen overnight. I would like to be able to manually request a feed at that moment without waiting another night, hoping it would happen automatically. Some instances, I have found the delay could be up to 3 days. My old Sage system could do so, can Reckon? Appreciate your assistance, thanks, Ross.

Answers

  • Alexis McKeown
    Alexis McKeown Reckon Staff Posts: 463 Reckon Staff

    Dear @Ross ,

    What type of BankData Connection are you using? Direct Feed, Yodlee, or OpenBanking?

    Depending on what you're using, there may be ways to refresh the feeds faster, or an alternate solution if reports are needed urgently.

    Kind regards,

    Alexis McKeown

    Reckon Senior Technical Support

  • Ross
    Ross Member Posts: 2 Novice Member Novice Member

    Hi Alexis, thanks your prompt reply. I am using Direct Feeds.

Categories