Payroll Reporting for a Department Based Business
Hi,
I process pays for a business that has multiple departments. The owners are hoping to get a report with a breakdown of wages for each department on a weekly basis.
Bit of an overview
- 80+ employees with varying pays each week (mostly casuals)
- Some employees work across various departments each week
- 13 departments
Could someone please advise me how I would be able to input the departments/information and create reports with this information
Thanks Sam
Answers
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Im fairly certain this isn't an option in the Reckon Payroll software yet.
Happy to be corrected though
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Hi Samantha
This is one of the features I miss from the old Payroll Premier. I have also requested that departments be added back to the filters available. I had been told that this was supposed to have occurred by the end of last year. We have 4 different sites across the country so having a "Department" filter allowed a quick search by state.
To get around it, I ended up making Scheduled Pay runs for each state. That way I could do a separate report each week based on that particular state.
Not sure it that helps you at all considering you have some staff working across several departments but you can add employees to a Schedule Pay run as well as the ones that are a constant.
Under Payroll Settings:
Select Pay Schedules
Then Create a pay schedule
Name the pay schedule your department and select the employees that would regularly be in that department.
Hope this helps.
Regards
Therese
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Hi @Eric Murphy - Thanks for taking the time to respond, i feel you are correct
Hi @Therese R - Thanks for taking the time to respond, I really find the Reckon Payroll is 3 steps back compared to the old school Payroll Premier. Your work around could work, but I would be processing, 13 pay runs per week - and given the issues that arise often with pay runs reverting back to draft mode, or the program bombing out randomly, I feel that it will be more work than I can (or want to) handle
Might be time to seriously reconsider pay programs for the new FY
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HI Samantha
Totally agree. Miss many of the reporting functions of payroll premier. Feel we were moved to a sub-standard payroll platform although I do enjoy the interface of this product. Can see that they are making improvements and it is certainly better than it was when we first migrated across in 2023 but there is still a lot of room for improvement especially with this issue with the payruns reverting back to draft etc.
@Rav sorry to be be voicing frustrations here but after 18 months of getting used to this platform with promises of improvements only to have so many little glitches keep appearing - it is hard to have faith in the product. The time wasted in doing the weekly pays becomes tedious.
Have considered moving to another payroll product but just the thought of changing and the time that will have to be put aside in doing so stops us. Really hope the upcoming upgrades bring in some really good report filtering and the ability to save customised reports - just like Payroll Premier used to have.
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Hi Samantha,
We're experiencing a similar issue. We manage two payroll books for separate companies, running payroll for 150-200 employees per book each week across 10+ sites. The old system was great because it displayed the department, which allowed us to generate client reports easily.
As a workaround, I've been using the "display name" format as (ClientName) John Doe, which helps keep reports organised by client. Since it's only the display name, it doesn’t appear on payslips. While this solution works for now, we'd really love to see the department feature reinstated—it’s incredibly useful for reporting.
We've also noticed that the total hours worked per pay week no longer appears, which is another drawback. Hoping these can be addressed soon!
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@Therese R - Thank you for taking the time to respond, I am pleased (although it isnt good) that I am not the only person who is still frustrated with the program 18months after being made to migrate.
As you mentioned there are many reporting features that are missing and yes the program is certainly sub standard. I too considered moving last FY but had the same issue of the time it would take to do this.
Two weeks running I have encountered an issue where I cannot create a pay run without an error appearing and needed Support to create the pay run for me - Last weeks response was we have 'too many employees' in the pay run, this weeks reason 'there is an issue that is yet to be rectified' so now I am seriously reconsidering a change, just need to find a program that will fit our needs and dedicate the time.
@Simone_9171542 - Thanks for taking the time to get back to me, your work around is a good idea, although we shouldn't need to be creating work arounds. Yes I miss the total hours work figure too and just recently realised I cannot get a report for an individual employee with each of their pay listed with totals, something that was needed for our insurance company.
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Thanks Samantha - I feel for you. I am pleased that we don't have as many employees as you or @Simone_9171542, I really miss the hours and the departments and I particularly miss the reporting options where we could save customised reports.
Good luck in your search if you decide to go down that path.
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