ATO PAYG Withholding records not matching Payroll Summary report

JoSmith
JoSmith Member Posts: 5 Novice Member Novice Member
in Reckon Payroll

Hi,

i have an issue where gross earnings and PAYG tax amounts lodged through STP do not match what is shown in the payroll summary report for a weeks pay run.

In this particular pay we had to do an update and it doesn't appear that the update has been pulled through?

There is no error message to show that there is a discrepancy, it was only noted when preparing the PAYG withholding statement for the ATO.

Is there any reason why this would have happened and how do i rectify the error as i cannot see what the individual employee amounts lodged through STP are, just the total Gross Earnings & PAYG tax amounts for the pay as well as individual YTD earnings.

I hope this makes sense

Any advice would be greatly appreciated.

Thanks,

Best Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager
    Answer ✓

    Hi @JoSmith

    I've put together some information on this which I'll link here - #TipTuesday - What's in an STP submission? but in a nutshell, update event-type submissions only amends employee-data. It doesn't change or affect prefill-employer data.

    If you notice the ATO's prefill balances are incorrect, its recommended that you edit the W1 & W2 fields to correct them to what they should be.

  • JoSmith
    JoSmith Member Posts: 5 Novice Member Novice Member
    Answer ✓

    Hi Rav,

    thank you very much for this response, the explanation has been a great help.

    Appreciate your time

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