Hi,
i have an issue where gross earnings and PAYG tax amounts lodged through STP do not match what is shown in the payroll summary report for a weeks pay run.
In this particular pay we had to do an update and it doesn't appear that the update has been pulled through?
There is no error message to show that there is a discrepancy, it was only noted when preparing the PAYG withholding statement for the ATO.
Is there any reason why this would have happened and how do i rectify the error as i cannot see what the individual employee amounts lodged through STP are, just the total Gross Earnings & PAYG tax amounts for the pay as well as individual YTD earnings.
I hope this makes sense
Any advice would be greatly appreciated.
Thanks,