How can I add another staff member to RAH and use their own MFA?

P Piercey

Hello, we are a NFP Community based Childcare Centre and have been a Reckon user for over 25 years. Currently I am the only person that does our Centres accounts and payroll. Our management committee has asked that I train another staff member up incase something happens to me.

How can I add another staff member to have acess to the platfrom and using their own MFA?

Thanks

Plaxy Linton

Riverlinks Child Care Centre

Rav

Hi @P Piercey

Thanks so much for being such a long-standing Reckon user! 🙌

At the moment, it’s not possible to add a second user or separate MFA to an existing Reckon Accounts Hosted login. Each Hosted user login is designed for one person, with its own unique MFA setup and we're required to enable MFA at the login layer as part of the ATO's security mandate for STP.

If you’d like another staff member to have their own login credentials (and their own MFA), you’ll need to set up an additional Reckon Accounts Hosted licence for them. You can then share your company file with this new user which allows them to work independently and securely.

Granted, that may (or may not) be a viable/feasible solution if that additional staff member won't be accessing and working on Hosted regularly but if you have any questions please let me know.