PAYRUNS ARE CORRECT PAYROLL SUMMARY IS LARGER

Carl_Hogan
Carl_Hogan Member Posts: 2 Novice Member Novice Member
edited July 28 in Reckon One

Hi Team. First time on here, hoping this is helpful. I have completed payruns for last finacial year and the payroll summary for each employee doe not match the combined payruns for the employees - struggling to understand why. Please help.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,655 Reckon Community Manager Community Manager

    Hey Carl,

    Welcome to the Reckon Community 🙂

    This post has been created in the About Reckon Community category rather than a specific Reckon product category.

    I do see Reckon One listed in your profile so can I just confirm that you're using Reckon One as your software?

  • Carl_Hogan
    Carl_Hogan Member Posts: 2 Novice Member Novice Member

    Hey Rav, yes I use reckon one.

  • Kris_Williams
    Kris_Williams Member Posts: 4,184 Reckon Hall of Famer Reckon Hall of Famer

    where did you see the payroll summary, no such thing any more, unless you are talking about a report

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,655 Reckon Community Manager Community Manager

    Morning @Carl_Hogan

    Are you looking at the combined total of pay runs on the EOFY finalisation screen or somewhere else?

    There are a few reasons why the Payroll Summary Report can differ between your EOFY finalisation which we've got some info on here - #TipTuesday - Why does my Payroll Summary report not match my EOFY finalisation? 📆

    Bear in mind, the Payroll Summary report includes balances from draft pay runs so if you have any pay runs currently sitting in draft which aren't required I'd highly recommend deleting them.

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