When we set up an employee's Pay deposit to go to 2 Bank accounts ($100 to Acc 1 and Remainder to Acc 2) the system is creating an unclassified transaction with the amount of 0.00. How can I clean these up and resolve the issue?
Hi @karen_escare
It sounds like there may be 3 bank account splits set up under this employee's record ? :
Just select the Use 2 Accounts option instead, with the $ 100 depositing to the Optional Amount one :
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Hi Shaz - thanks for your response. I checked it out but there are only Use 2 Accounts selected (see below) It's strange because the payment shouldnt generate any Expense transactions anyway since it is a payment from Bank account Any other ideas? Can you help @Rav ?
Hmm âĻ That is strange then đ¤
Have you tried rebuilding the file 3 times (For some reason THREE rebuilds fixes a lot of issues!)
From the File dropdown menu > Utilities > Rebuild Data
Ohh, no I haven't... I will give that a try! :)
@Acctd4 I ran Rebuild x 3 as suggested. The incorrect records previously created as unclassified still exist. đ¤ˇââī¸ Will see if another gets created next Payroll run on Friday week âĻ will post result then! đ¤
@Acctd4
following on from above - 0.00 unclassified transactions still appear in Friday's payroll run - has anyone got any other suggestions? đ @Rav ?
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