Can I have multiple companies set up within the subscription?

Jennie Kemp
Jennie Kemp Member Posts: 35 Reckoner Reckoner
edited September 12 in Accounts Hosted

With a single user licence, can I have multiple companies set up within the subscription?

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager

    Hi @Jennie Kemp

    Can I just confirm whether this relates to a Reckon Accounts Hosted licence (which this post has been created under) or a Reckon One/Reckon Payroll licence?

  • Jennie Kemp
    Jennie Kemp Member Posts: 35 Reckoner Reckoner

    The question is in regard to a Reckon Accounts Hosted licence.

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager

    Thanks @Jennie Kemp

    You can create as many company files as you'd like however if you're providing payroll, bookkeeping, or accounting services for clients, then each client requires their own individually licenced Reckon software. This is consistent with the licensing for all Reckon products.

    I'm more than happy to organise a call for you for a further chat around this from one of our specialists so if that's something you'd like please let me know.

  • Jennie Kemp
    Jennie Kemp Member Posts: 35 Reckoner Reckoner

    Hi Rav,

    I have a single-user licence and want to check we can manage several of our company files in the Reckon Accounts Hosted program just for our use.

    I would appreciate a phone call.

    Thanks,

    Jennie

  • agofarm
    agofarm Member Posts: 77 Reckoner Reckoner

    Hi Jennie

    I have had the same problem with Accounts Hosted. I do not see why we have to pay Full License amount to have the Accountant, or bookkeeper access the system.

    At a reduced rated maybe but not the full price

    Thanks

    Teresa

  • Eric Murphy
    Eric Murphy Member Posts: 568 Reckon Hall of Famer Reckon Hall of Famer

    @agofarm why are you paying for your accountant? They should have their own licence themselves

  • agofarm
    agofarm Member Posts: 77 Reckoner Reckoner

    I am not paying for the accountant. They need to contact me to get the Code to be able to get in, as does my bookkeeper. This is quite inconvenient for them

  • Eric Murphy
    Eric Murphy Member Posts: 568 Reckon Hall of Famer Reckon Hall of Famer

    That sounds like they're just logging into your own account which isn't the point. They should have their own account that you share your file to like I do with my clients.

    I've got my own MFA code and don't need to bother the client. This just sounds like the accountant is cutting corners

  • Mick Hughes
    Mick Hughes Member Posts: 5 Reckoner Reckoner

    Hi Rav

    Can you confirm that i can have multiple companies with Hosted using one licence. I don't use payroll or need accountant access

  • agofarm
    agofarm Member Posts: 77 Reckoner Reckoner

    Hi Mick

    Yes you can, you will have to set up the new companies through File New company