Quick Question - Manual Tax Adjustment has been undone

MartinK
MartinK Member Posts: 1 Novice Member Novice Member
in Reckon One

hi I'm a brand new user as of yesterday and wondering if anybody can help me with a quick query?

I live in Australia. manually had to adjust The PAYG tax slightly as the number calculated was incorrect. The pay slip was generated and the information submitted to The ATO, with then transaction then classified as done after I'd completed the EFT payment of salary.

I woke up this morning to find that PAYG tax had reverted back to an incorrect number when I looked at yesterday's pay run.

Can anybody please explain as to how this happened and how I stop it from happening again?

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 13,959 Reckon Community Manager Community Manager

    Hi there @MartinK

    Welcome to the Reckon Community 🙂

    Can you let me know the process you went through to adjust the tax component in the payrun. You mentioned that it was calculated incorrectly, was that due to the incorrect amount of earnings being entered, employee having an incorrect tax code applied or something else?

    Also, was it across multiple employees or just a single one? Where are you seeing the tax still showing the original (incorrect) amount? ie. on the pay run detail screen, payslip etc?

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