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Upgrade issue for Reckon Accounts 2017

Virginia De SilvaVirginia De Silva Member Posts: 23
edited August 2019 in Reckon One
Hi Everyone,

One of our teams overseas came across a problem while upgrading Reckon 2017.

Attached below is a screenshot of it.


Could someone be kind enough to help me by guiding me what it is and how do I go pass it ? 

Thank you very much :) 

Kind Regards,



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