Payroll tax not calculating correctly.

TanahTanah Member Posts: 10
edited August 26 in Reckon One
Hi, I'm having issues with tax when doing pay runs in Reckon one. 

Some weird things about this however, It only calculates incorrectly for Casual employees and it is under calculating not over calculating. How do I rectify this kind of issues, I have double checked all pay items, the PAYG tax, but nothing is out of the ordinary. All is well with the full-time and part-time employees, its just casual. 

Any suggestions would be much appreciated, Thanks. 

Comments

  • ShaneShane Reckon Staff Posts: 560
    edited August 26
    Hi Tanah,

    When doing the payrun, if you add from and to dates, the payg for casuals will be incorrect.  You don't need to have these dates entered so you can just levae them empty.  then the payg will be correct.

    So just remove the lines for your casuals, re-enter them without the from and to dates.

    Regards,
    Shane.
  • TanahTanah Member Posts: 10
    edited October 2017
    Thanks Shane, that fixes the issue. 

    But why are the to and from dates there then? And why only casual?

    Thanks, Tanah
  • cascas Member Posts: 6
    edited April 2018
    I have this issue in reckon accounts. I cant get the payroll to calculate for casuals. What am i doing wrong

  • John GJohn G Reckon Staff Posts: 2,283 ✭✭
    edited April 2018
    Please reference the new conversation here: Payroll not calculating for Casuals
  • Signature CreationsSignature Creations Member Posts: 5
    edited March 2019
    I am having the same issue. I have called and emailed with the problem and it hasn't been rectified. I only have casual employees and I'm having to override the tax amount each week. 

  • Val MazzaVal Mazza Member Posts: 1
    edited August 26
    the app doesn't allow you to go ahead unless you have from and to dates?
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