Sent Emails

Melissa Meeds
Melissa Meeds Member Posts: 11 Novice Member Novice Member
edited October 2024 in Accounts Hosted
I use Accounts Hosted.  I am needing to see if a Pay Slip was actually sent to an employee. How can I view SENT emails.  I see this issue was brought up in 2016 and a solution was supposed to be set up, but I cant seem to find. HELP PLEASE

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,235 Reckon Community Manager Community Manager
    edited April 2018
    Hi Melissa,
    There is no sent email functionality available natively in Reckon Accounts Hosted. 

    While I appreciate that may not be the most ideal workflow, an option is to CC/BCC yourself into outbound emails so that it creates a record for you.

    An alternative option is Cosmic Invoice which is a Reckon Accounts Hosted add-on built by our API Partner Chandra at Cosmic Innovations - https://www.reckon.com/marketplace/add-on/cosmic-invoice/
  • Zappy
    Zappy Accredited Partner Posts: 5,258 Accredited Partner Accredited Partner
    edited August 2019
    You cannot. We have been asking for this for years now. Its a huge hole in the system.
  • Kwikbooks (Professional Partner)
    Kwikbooks (Professional Partner) Member Posts: 711 Reckoner Reckoner
    edited April 2020
    Well said Kevin, and add, "along with all the other stuff" to complete the sentence.

    Mel, I use the cc me into all emails system.  On all profiles, suppliers, customers, employee, I add my clients email address after the other one, just put a ; in between.  i.e  Mel@youneedhelp.com.au;Kim@hopethishelps.com.au


  • Zappy
    Zappy Accredited Partner Posts: 5,258 Accredited Partner Accredited Partner
    edited April 2018
    That does NOT tell you if it has been received. Its not even close to useful. If the email doesnt exist or if you misspelled it you will never know. Just have a look at how the other software handles it.
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