I can't seem to copy & paste like I used too

Trish CrawfordTrish Crawford Member Posts: 7
edited September 2018 in Accounts Hosted

Comments

  • John GJohn G Reckon Staff Posts: 2,283 ✭✭
    edited July 2018
    Welcome to the Reckon community, Trish.

    The clipboard has been removed and instead direct copy and paste - ie. Ctrl+C, Ctrl+V - is active in Reckon Accounts Hosted.

    Hope this helps.


    regards,
    John.

  • cosmiccosmic Reckon Developer Partner Posts: 1,182 ✭✭
    edited September 2018
    NOOOO this is painful why was it removed John , the Ctrl +c option is ancient sorry !
    I have this issue too
  • RavRav Administrator Posts: 10,925 Administrator
    edited July 2018
    Hi Chandra,
    What is the issue you're experiencing specifically?

    As John mentioned, the Clipboard has been removed and instead copy & paste can be achieved directly through the Ctrl+C/Ctrl+V commands. Is this not working for you?
  • Trish CrawfordTrish Crawford Member Posts: 7
    edited July 2018
    Hi John,

    I am having trouble highlighting to use the Ctrl+c option. I used to be able to click at the end and drag my mouse over to highlight what I want to copy but now it only highlights the last word. My other colleagues don't have this problem in the same account.
  • RavRav Administrator Posts: 10,925 Administrator
    edited July 2018
    Hi Trish,
    Is this dependent on the browser you're using? ie. does the same thing happen if you test on a different browser?

    Are you using an external mouse, touchscreen or trackpad etc?
  • Trish CrawfordTrish Crawford Member Posts: 7
    edited July 2018
    Ok, checked and it works fine in Google Chrome, I was using Microsoft Edge. It was working in Microsoft Edge so not sure why all of a sudden it stopped working. I use a wireless mouse.
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