I cannot open any of my company files... not recognising any passwords!

Catherine Hunter Member Posts: 1 Novice Member

July 2018 edited October 2024 in Accounts Hosted

I am unable to open any of my company files - 
None of my passwords are working and I have been on hold for 1 hour!
and your telephone system stinks!

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  Datarec Reckon Staff Posts: 1,445 Reckon Staff

  September 2019 edited September 2019

  If you are reading this old post and have encountered the same problem, follow the steps below.
  
  
  DATA RECOVERY: How to request a password removal service for Reckon Accounts Hosted and Desktop
  
  DATA RECOVERY: How to find the company file location on Reckon Accounts Hosted
  
  

  

  Searching the Reckon Help and Support Centre | Asking good questions on the Community

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