An error occurred submitting single touch payroll details to the API.

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Rachel Earl Member Posts: 4 Novice Member

September 2019 edited July 24 in Reckon One

Hi I seem to be having the same issue as alot of people.
I habe been back through everything numerous times can someone please help. 

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Comments

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  Amanda Hook Member Posts: 8 Novice Member

  September 2019 edited September 2019

  Hi Rachel, I was told thar as long as next ine goes through ok with correct TTD figures not to worry as YTD all ATO need.

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  Rav Administrator, Reckon Staff Posts: 14,516 Reckon Community Manager

  September 2019 edited October 2019

  Hi Rachel,
  
  Have you had a look at this article as yet? Its a good guide on all the fields to check which contribute to this error -
  An error occurred submitting single touch payroll details to the API
  

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  Rachel Earl Member Posts: 4 Novice Member

  September 2019 edited September 2019

  Hi Rav, yes I have and still no luck.

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  Rachel Earl Member Posts: 4 Novice Member

  September 2019 edited September 2019

  Thanks Amanda I will give it a go and do the next one.

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  Rachel Earl Member Posts: 4 Novice Member

  October 2019 edited October 2019

  Hi Rav, 
  Still having no luck I have gone over everything numerous times. 

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  PBA Member Posts: 6 Novice Member

  October 2019 edited October 2019

  Hi Rav, I have had STP working fine but now getting this error.  

  • An error occurred submitting single touch payroll details to the API

  There is no reason it would have just stopped working.  Please advise.

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  Dhanaraj Jain Member Posts: 2 Novice Member

  July 2020 edited July 2020

  Hi Rav, 
  Still having no luck I have gone over everything numerous times. 
  

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