reckon accounts opening in single user mode

Theresa Waters · September 2019

Hi,

Does anyone have a Solution for this or experiencing the same?
We have Reckon Accounts Multi User and after installing 2019, our main Company File is being Closed in Multi-User Mode (which we want) but opening in Single-User Mode each time.

Thank you

Datarec · October 2019

Hi Theresa,

When you are opening the data file:

Click on the File menu

Click Open or Restore Company

Enable "Open a company file (.QBW or .QBA)"

Click the Next button

At the bottom of the Open a Company window is the checkbox enabled for "Open file in multi-user mode"

Image httpsd2r1vs3d9006apcloudfrontnets3_images1809719RackMultipart20191009-96862-l5d8bm-Multi_User_-_File_Open_a_Company_inlinePNG1570603063

DATA RECOVERY: Recommendations for multi-user setup for Reckon Accounts business range (desktop)

Regards,

Data Recovery Team

reckon accounts opening in single user mode

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