reckon accounts opening in single user mode

Theresa Waters
Member Posts: 30 Reckoner

Hi,
Does anyone have a Solution for this or experiencing the same?
We have Reckon Accounts Multi User and after installing 2019, our main Company File is being Closed in Multi-User Mode (which we want) but opening in Single-User Mode each time.
Thank you
Does anyone have a Solution for this or experiencing the same?
We have Reckon Accounts Multi User and after installing 2019, our main Company File is being Closed in Multi-User Mode (which we want) but opening in Single-User Mode each time.
Thank you
0
Comments
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Hi Theresa,
When you are opening the data file:
Click on the File menu
Click Open or Restore Company
Enable "Open a company file (.QBW or .QBA)"
Click the Next button
At the bottom of the Open a Company window is the checkbox enabled for "Open file in multi-user mode"
DATA RECOVERY: Recommendations for multi-user setup for Reckon Accounts business range (desktop)
Regards,
Data Recovery TeamRegards,
Reckon Data Recovery Team
How to ask good questions on the Reckon Community
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