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reckon accounts opening in single user mode

Theresa Waters
Theresa Waters Member Posts: 29
edited October 2019 in Reckon Accounts (Desktop)
Hi,

Does anyone have a Solution for this or experiencing the same?
We have Reckon Accounts Multi User and after installing 2019, our main Company File is being Closed in Multi-User Mode (which we want) but opening in Single-User Mode each time.

Thank you 

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