STP lodgement error

MauriceMaurice Member Posts: 20
edited November 2019 in Reckon One
ATO Messages

The following error messages have been returned from the ATO and need to be reviewed. You may need to make changed in your accounting product before submitting again.

Error message

  • Lodgment Failed. Contact the ATO. Error code {Code}

I get this error message when submitting STP.
Most likely is because I registered as Branch 2.

I registered for Branch 2 because when I register using my ABN, it said that it's already been used.

Anyone know how to fix this?

My ABN 96 096 761 689
Software ID 4868776905

Thank you





Comments

  • RavRav Administrator Posts: 9,799 Administrator
    edited November 2019
    Hi Maurice,
    Just to clarify, does your entity/ABN have branch number 2 in reality?
  • MauriceMaurice Member Posts: 20
    edited November 2019
    Only 1 Rav!
  • MauriceMaurice Member Posts: 20
    edited November 2019
    Hi Rav just following up have you manage to resolve the issue?
    Thanks
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