screen refresh problems using microsoft edge

Clifford Eagle
Clifford Eagle Member Posts: 6 Reckoner Reckoner
edited March 18 in Accounts Hosted

Started to migrate to Microsoft Edge from Explorer. I like Explorer and don't like Edge generally, and notice refreshing issues when using Edge. Not noticed in explorer. Quite regularly, a new reckon screen includes irregular blocks of a previous screen. so two screens in one. If you minimise and expand again, the unwanted blocks go away (usually), sometimes you have to go to a new screen and back again to get rid of the unwanted blocks. So far have only seen the screen refresh issue while using Reckon hosted on Edge. Does anyone know of any Edge/Recon settings that will improve the screen issue?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,535 Reckon Community Manager Community Manager
    edited March 2020
    Hi Clifford.
    Our tech team recommends Google Chrome as the preferred browser of choice when using Reckon Accounts Hosted primarily due to some of the issues and limitations that Edge and even Explorer present.
    In saying that, what you've described seems to be a common and wider issue with Microsoft Edge in some cases. I've found this article online which might be useful - 
    https://www.thewindowsclub.com/fix-microsoft-edge-graphics-glitch-on-windows-10
  • Kris_Williams
    Kris_Williams Member Posts: 4,106 Reckon Hall of Famer Reckon Hall of Famer
    edited May 2020
    I always use Firefox for Reckon Hosted and Reckon One, have no problems
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