Hosted Checkerboard or Blurry Resolution Issue
https://community.reckon.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fhelp.reckon.com%2Farticle%2Fxofsx7u6rp-kba-5754-hosted-checkerboard-screen-issueLegacy KB Id: 5754
All print is blurred on hosted
Priscilla_Ognenis
Member Posts: 40 Reckoner 
For about a month now I have noticed each time I log onto hosted, from the password box to home page, to all reports etc, all the print from top to bottom & left to right is blurry (or like double vision). This happened soon before the last overnight repair and this is what I assumed you might be fixing, but alas, it is still happening. It is only with my hosted program, so no other programs on my computer have this problem.
Any suggestions as to how it can be fixed to make it more readable, hoping the "blurriness" shows in this image.
Thankyou, Priscilla 😵
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Best Answer
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Answers
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Have you tried logging in from a different computer? Might be the settings on your video card or monitor or screen settings. A windows update may have changed something
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There is a help article for this at
help.reckon.com
Some desktop applications may appear blurred on high dpi displays
Kr
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Does anyone still use Chrome? Yikes!!
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At times, Chrome, Internet Explorer, Firefox, all of them
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Edge is the best. Or Duck Duck. Chrome is too intrusive.
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I’ll give Edge a go, I use different ones for certain websites. Explorer still the best for Tax office for me
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Edge is the best for ATO online services. And for Hosted.
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Thanks Rav (see comment above on steps to fix problem). Have done this and logged on again......so far, so good. Hopefully this is a permanent fix 🤗
Thanks everyone for comments though....
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I have just upgraded to hosted 2020 on my Mac, running Safari, and I have this issue of the blurry front. Is there a fix. I dont want to use Chrome or any other browser?? Thanks
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