New employee superannuation not crediting
Hi everyone,
I hope someone can help me, I have checked and copy how the other employees superannuation was set up but this new one still not crediting any superannuation payment - we haven't paid any for her. Where can I check so that she will start getting superannuation payment? She's been with us now for almost 2 months, working 2 days a week (9 hours). Please point me in the right direction on how to fix this please.
Thank you for any help.
Regards,
Rachel
Comments
-
Super is only payable when an employee earns over $450 gross in a calendar month. If the employee is only working 9 hours a week, their earnings may well be below that (hence why no super is being calculated ?)
1 -
Thank you for you reply. This new employee earn about $378/fortnight, the other employee that left earned $336/fortnight and we used to pay $31.92 for her super. Looking at the new employee's payslip the part 'employer contributions' is empty.
Do you think I made mistake entering her superannuation details or settings need fixing?
Thanks again for your input.
Rachel
0 -
Check that you’ve added the Super on the new employee’s record.
Also, if you created a new Payroll Item for this employee’s pay, you need to go into the Super Payroll Item & tick it to be included for Super calcs.
1 -
Thank you so much Shaz, you have been very helpful. I've changed the settings of some of the payroll items - fingers crossed it will start crediting next payroll period.
Cheers, Rachel
1
