Reckon Accounts 2014 Academic Edition

laurenpentland
laurenpentland Member Posts: 2 Novice Member Novice Member
in Reckon One

When installing the software I have received an error message 'Error 1920. Service QuickBooks Database Manager Service (QBCFMonitorService) failed to start.

I have Windows 10

Any help is appreciated

Comments

  • Alexis McKeown
    Alexis McKeown Reckon Staff Posts: 596 Reckon Staff Reckon Staff

    Hello,

    You need to enable .NET Framework 3.5 inside your Windows Features.

    To do so, go to your Windows Start Menu, then to your Control Panel, then to Programs & Features, finally selecting Turn Windows Features on Or Off.

    From there, you just need to ensure .NET Framework 3.5 is enabled (either with a black box or black check mark). You should be able to install it from there.

    Regards,

    Alexander.

    Alexis McKeown

    Reckon Senior Technical Support
    Working hard since 2018
  • laurenpentland
    laurenpentland Member Posts: 2 Novice Member Novice Member

    Hi Alexander,


    Thank you very much it has worked.


    Regards,


    Lauren

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