ABN already registered

System
System Member Posts: 228 Moderator Moderator
edited January 3 in Reckon Payroll 🚀
This discussion was created from comments split from: Cannot migrate STP to Reckon Payroll - ABN is already registered.

Comments

  • Rose_10861355
    Rose_10861355 Member Posts: 3 ✭

    Hi Rav,

    My client (act as their tax agent) is having the same issue - 'ABN & branch number is already in use'. ABN is 11 150 250 758

    Thanks in advance!

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,197 Community Manager Community Manager

    Hi Rose,

    Can you please double check that ABN you've listed above. I've searched using it both in our system and the ABR and its coming up as an invalid number.


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  • Rose_10861355
    Rose_10861355 Member Posts: 3 ✭

    Hi Rav,

    Apologies 12 150 250 758. Not 11. Thanks!

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,197 Community Manager Community Manager

    Thanks for that Rose.

    Can you please try the migration again when you have a chance. It should go through successfully this time but if not, let me know.

    Cheers


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  • Rose_10861355
    Rose_10861355 Member Posts: 3 ✭

    You're a legend, that's fixed it.

    Thanks!