Payroll app/desktop

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ckinspire
ckinspire Member Posts: 45 ✭
edited January 3 in Reckon Payroll 🚀

Hi I have the premium plan for payroll. It works well on the app, but when I log in on my laptop my pay runs and employees are not up to date? What am I doing wrong?

Thanks

Kerry

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,416 Community Manager Community Manager
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    Hi Kerry

    When you login to your Payroll App account on your PC are you logging into https://payroll.reckon.com/ or some other web address? When you do login, what do you see currently?

    Also, are you signing in with the same login credentials as what you use on the app?

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  • ckinspire
    ckinspire Member Posts: 45 ✭
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    Thank you, it seems I have been logging into the incorrect site.

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