Payroll app/desktop

Hi I have the premium plan for payroll. It works well on the app, but when I log in on my laptop my pay runs and employees are not up to date? What am I doing wrong?




  • Rav
    Rav Administrator, Reckon Staff Posts: 15,092 Community Manager Community Manager

    Hi Kerry

    When you login to your Payroll App account on your PC are you logging into or some other web address? When you do login, what do you see currently?

    Also, are you signing in with the same login credentials as what you use on the app?

  • ckinspire
    ckinspire Member Posts: 45

    Thank you, it seems I have been logging into the incorrect site.