Reckon Hosted - STP

Vicki13
Vicki13 Member Posts: 5 Novice Member Novice Member
in Accounts Hosted

Hi team,

Last week I received this error message on STP - "Either the ATO is down or Reckon SBR is unavailable."

Do I need to relodge that weeks STP?

Thanks.

Best Answer

  • Vicki13
    Vicki13 Member Posts: 5 Novice Member Novice Member
    Answer ✓

    Thanks Rav. I appreciate your help, Vicki

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,535 Reckon Community Manager Community Manager

    Hi @Vicki13

    If you have already sent through your next STP submission (successfully) after this particular one then your YTD balances have already been updated so there won't be a need to send that one through again.

    If you haven't though, then yes you can send it through GovConnect again.

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