One employee missing
2 employees processed weekly, but for one of them only the super amount transferred to her MyGov account
DOB is entered and state tax ticked
Comments
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Hey Kris
Just checking, is this from the Payroll App or a different Reckon software?
If its related to the Payroll App, can you let me know if there was a custom earnings item created and used in the pay runs and if so, whether the 'tax applicable' option was selected in its setup?
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Yes it is from the Payroll app Rav, I have asked the client to check your questions. I saw the STP transfers on the phone and they included both employees, 1 employee transferred correctly, however only super from other employee was transferred
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Thank you @Rav , my friend followed up on your suggestion and itβs all sorted and lodged successfully.
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Good stuff Kris, glad to hear its sorted π
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