E-mailing invoices from Reckon Hosted

I have recently acquired a new client so I have set them up in Reckon Hosted. At this stage I am only up to sending invoices for them but I am having difficulty with those invoices actually going from Hosted. I have checked the e-mail address I am sending to and it agrees with the one I was given. I have the e-mail of the client correct. I have managed to send a second group of invoices directly from Hosted but the ones I am trying to send now, a new customer, aren't going, the message is just saying '3 of 3 pages going on line'. Any suggestions on what I may have missed? Unfortunately I cannot clear the sending procedure so can't actually go back into that account to move forward. Cheryl. Burdekin Book-Keeping Services