LATEST PAYRUN SUBMISSION DIDNT SHOW ON STP

evo.32
evo.32 Member Posts: 3 Novice Member Novice Member
edited January 2024 in Reckon Payroll

HI When doing my payrun it took ages before the success showed on the STP side, so prior to it showing I resubmitted by payrun another 2 times as it just didn't show.

Now I look on the ATO stp reporting and I have 3 payruns entered for todays date, yet only one payrun in reckon with 3 successful submissions.

Can someone please tell me the correct way to reverse the two extra submissions. I don't want to make another error and make the situation worse

Many thanks, Jen

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,209 Reckon Community Manager Community Manager

    Hi Jen,

    Single Touch Payroll is reported on a Year to Date basis only. While you may have 3 submissions now showing because you've sent the additional two through unnecessarily, the YTD balances will all be the same since it's the same pay run.

  • evo.32
    evo.32 Member Posts: 3 Novice Member Novice Member

    Thank you. I am glad I asked and didn't try to fix as I would have made a ripe mess of it. Have a great day

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