Undo pay run but leave entitlements did not change

bao dang
bao dang Member Posts: 9 Reckoner Reckoner
in Reckon One

Hi,

When I undo a payrun, shouldn't the leave accrual change?? It did not change the accrual amounts. When does the accrual take place? Support advised me it should be straight away but it doesn't seem to be working as expected/

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,209 Reckon Community Manager Community Manager

    Hi @bao dang

    The accrued leave balance will refresh/update upon undoing and deletion of the pay run.

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