Undo pay run but leave entitlements did not change

bao dang
bao dang Member Posts: 9 Reckoner Reckoner
in Reckon One

Hi,

When I undo a payrun, shouldn't the leave accrual change?? It did not change the accrual amounts. When does the accrual take place? Support advised me it should be straight away but it doesn't seem to be working as expected/

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Hi @bao dang

    The accrued leave balance will refresh/update upon undoing and deletion of the pay run.

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

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