Employee set up for timesheets

CSSPandC
CSSPandC Member Posts: 2 Novice Member Novice Member
in Reckon One

I have a new employee who I have sent an invitation to be able to access Reckon so she can fill in her timesheets. However, she is getting the message username already created.

Is there a way around this, or is she doing something in error

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,209 Reckon Community Manager Community Manager
    edited June 2023

    Hi @CSSPandC

    If you're encountering that message it likely means there is already an account under the email address that you're trying to invite to the book.

    Is that the case for this specific email address?

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