Connecting to Hosted - Problems?

Bruce
Bruce Member Posts: 444 Professional Partner Professional Partner
edited February 2024 in Accounts Hosted

Hi

I am able to log in to Hosted, but when I "launch accounts", it is not responding and eventually timing out.

Is anybody else experiencing the same problems. (I have tried multiple browsers, rebooted etc and my other internet based apps are working at normal speed.)

Any thoughts please

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Comments

  • Kris_Williams
    Kris_Williams Member Posts: 4,101 Reckon Hall of Famer Reckon Hall of Famer
    edited June 2023

    I just logged in on iPad to test - no problems

    i launched 2022

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,528 Reckon Community Manager Community Manager

    Hi Bruce

    Is this happening for you consistently even now?

    I just opened up both 2022 & 2023 as a test and it loaded up normally for both. Are there any active sessions in the control panel?

  • Bruce
    Bruce Member Posts: 444 Professional Partner Professional Partner

    @Kris, @Rav

    Seems to have come good now. Thanks for looking out for me

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,528 Reckon Community Manager Community Manager

    Good stuff, glad its sorted 👍

This discussion has been closed.