The Novatti payment page cannot be loaded
May Lee
Member Posts: 22 Reckoner 
in Reckon One
I tested my Novatti payment recently and found it doesn't work after I click "pay now". It says "Something went wrong. We couldn't load the payment page. Please try again.".
Could someone help to solve the problem?
Thanks
May
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Answers
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Hi @May Lee
Sorry to see you're having trouble with Reckon Payments. Is this still occurring for you?
If so, can you send me a Private Message with the following details -
- The email address your Reckon One account is under
- The URL/link that appears in the address bar after you click the Pay Now button where the error message appears.
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