leave

lesley_9730541
lesley_9730541 Member Posts: 115 Reckon Star Reckon Star
in Reckon Payroll

I have a terminated employee that is still showing negative 0.0005 hours of leave owing - how do I change this back to zero so it will stop showing on my leave reports.

I have tried to edit in the leave section but it keeps defaulting back to the negative figure

Thank you

Comments

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 567 Reckon Staff Reckon Staff
    edited October 2023

    Hi @lesley_9730541

    Thank you for reaching out to us.

    This can be edited in the Employee Record - Leave as in the screenshot below -

    image.png image.png


    If the issue still persists, please let us know, the email address (Payroll Account) and share the technical support access and will investigate for you. Thank you!

    Regards

    Tanvi

    Tanvi.png
  • lesley_9730541
    lesley_9730541 Member Posts: 115 Reckon Star Reckon Star

    Thank you for your reply.

    Sadly I have tried this and it doesn't save but reverts back to the negative amount.

    I will just leave for now then.

    Thank you

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 567 Reckon Staff Reckon Staff

    Thank you for confirming.

    If you're comfortable sharing your details. So, we can have a look for you. You can direct message me for that (Email Address - used to login - Reckon Payroll) and (Name of the Book having issues). Thank you!


    Regards

    Tanvi

    Tanvi.png
  • Rav
    Rav Administrator, Reckon Staff Posts: 14,209 Reckon Community Manager Community Manager
    edited October 2023

    Hi @lesley_9730541

    Have you tried removing the leave item itself from the specific employee's profile?

    In the second screenshot from @Tanvi_kataria above, you'll see a red trash bin button in the annual leave item. That will remove the leave item itself from the employee profile.

    Maybe give that a go and see if that has a better result. Let us know how you go.

  • lesley_9730541
    lesley_9730541 Member Posts: 115 Reckon Star Reckon Star

    Hi Rav

    Just tried that but it won't let me delete as it says "cannot be deleted as there is a current balance" even though it is negative of -0.0005.

    I tried changing to zero and then deleting but still no luck.

    Thanks for the suggestion.

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