Error message HTTP ERROR 406 when export payroll leave balance

Patrick_8319167
Patrick_8319167 Member Posts: 47 Reckoner Reckoner
edited January 2024 in Reckon Payroll

Hi,

I try to export payroll leave balance report today, there is error message "HTTP ERROR 406".

image.png image.png


Does anyone know how to fix this issue?

Many thanks

Patrick

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,518 Reckon Community Manager Community Manager

    Hi @Patrick_8319167

    We've got the team looking into this at the moment and I think a fix shouldn't be too far off.

    In the meantime though, if you switch over to your companion Reckon One book and generate the same report there, it should export/print ok.

    For info on how to access your companion Reckon One book click the link below - Payroll Premier upgrade - How to access your companion Reckon One book from Reckon Payroll 🔁

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,518 Reckon Community Manager Community Manager
    edited November 2023

    Hi @Patrick_8319167

    Just wanted to give you a quick update to advise the issue with exporting reports is now resolved and uou'll be able to export reports from Reckon Payroll normally.

    Sing out if you still have any trouble with it.

    Thanks for your patience and apologies for the hassle it caused.

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