Printing Error

Jan V · December 2023

Hi,

Reckon is now popping up with an error stating that the font 'Century Gothic' isn't installed on the machine (being Reckon Hosted Server). Can Reckon Server IT Support please install this font so that the error stops appearing when printing.

Tanvi_kataria · December 2023

Morning @Jan V

Apologies for the inconvenience.

The error is because of some recent changes to the Supported Font in Reckon Hosted. We have 150 font style that we recommend using as per the software requirement.

Please find the attached post for your reference -

Changes to the fonts available in custom templates in Reckon Accounts Hosted 📄 — Reckon Community

and an article on the supporting fonts to be used -

List of Supported Fonts for Reckon Accounts Hosted 2023 onwards - Reckon Help and Support Centre

I hope this will help you with the issue and the error. Feel free to let us know for any concerns/issues.

Wish you a Merry Christmas and a Happy New Year🎄

Regards

Tanvi

Jan V · December 2023

Hi Tanvi,

Thanks for your prompt reply. I have noted your comments and will attempt to rectify the issue. If I have any problems I'll contact you.

Regards,

Jan

CareyPoulter · April 19

https://community.reckon.com/discussion/comment/20642751#Comment_20642751

Jan V - what font did you end up using? I also used to use Century Gothic and am having trouble finding a suitable replacement - there don't seem to be any options with single story a and g characters

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