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Hi everyone, Just reaching out with some important, and really exciting, info regarding Reckon Payroll. Back in September, we shared news about changes to the sign-in screen and our efforts to enhance navigation within Reckon Payroll. Coming very soon.. Reckon Payroll will be unified with Reckon One to create a much more…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
Introducing the Reckon Community Rewards Program! Your contributions on the Reckon Community deserve to be rewarded so we're really excited to introduce the Reckon Community Rewards Program! Kicking off from September 2024, the aim of this program is to showcase and reward the incredible contributions you make in the…
We are not receiving all emails from customers that have replied back to our quotes or invoices that have been sent out of Reckon. When we send the quote from Reckon, it comes from the accountshosted@reckon.com address, when the customer replies it comes back to our sales@domainname.co.nz address. Most replies we are not…
As per title, preparing statements to send for end of month invoicing and when it goes to create the list it takes up to 30-45 minutes to complete. When it HAS completed, there are 918 results showing, when normally there is either just below or just over 200, and we haven't had 700 more customers this month! Usually the…
All I have done is changed PC's, and the rigmarole to go through in setting things up again is just ridiculous. Anyhoo I digress, now my problem is that I can't seem to find an answer for for help with email. I've gone to preferences and set up my email (it's a microsoft 365 with my own domain), and I googled the…
Hi everyone! To ensure the ongoing security and functionality of Reckon Accounts Hosted, we recently upgraded the Microsoft Office spreadsheet and letter templates integration with more modern technology. This update will affect the fonts available in Reckon Accounts Hosted from 13 December 2023. If you have custom form…
This message keeps popping up when trying to email invoices or payslips!
I have just installed Reckon Enterprise onto my laptop. I want to email monthly invoices as I did last month (on an old laptop). Only now it wont send. First it says it cannot connect to the server (gmail). Second attempt using a totally different email address and email server (ie NOT google) also resulted in failure to…
Just updated my reckon accounts desktop and now I am unable to send payslips or invoices? I have gone thru the customised desktop and all the info is still correct. Tried a different email and same thing.
Hi all, I'd appreciate advice on setting up Thunderbird to email invoices. I keep getting the following error message: 'Invalid Email Details. Either your email address or password is incorrect. If your email address is incorrect please edit....' Email is set up in preferences as 'other' with my webhost's details…
IMPORTANT NOTICE REGARDING GOOGLE’S ‘LESS SECURED APP’ REMOVAL In early March 2022, Google announced that users ‘would lose access to apps that are using less secured sign-in technology’ on the 30th of May 2022. This is the removal of support for the use of third-party apps or devices which asks users to sign in to their…
I have upgraded my computer to Windows 10 and now have Outlook PWA, but Reckon Accounts Desktop will no longer send my payslips through the email. Can you please help?
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The power of desktop accounting. The magic of the cloud. Conversations about Reckon Accounts Hosted can be found here.
This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
You'll find news, announcements and conversations about Reckon Payroll here!
Check out our Reckon Payroll how-to videos for tips & tricks and help with common tasks!
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