Best Of

Hi @rose ivory,

You can download the data file from your Reckon Accounts Hosted to a USB or local device that you have access to and backup copies.

If you do ever require access to this information for the ATO, I believe that we can provide you with a read only copy of our desktop version of Reckon Accounts which you can open the software in.

Let me know if this helps and if you require any further assistance.

Hi @Vanessa_10085275

When it comes to employee data, you won't need to do anything as employee balances are only reported as Year to Date (YTD) balances.

You may notice that your BAS prefill data on the ATO Portal may have become out of sync due to the duplicate submission being sent. In that instance, I'd recommend manually updating the W1 & W2 prefill balances in the ATO Portal. Check out more info on this here - What's in an STP submission? 💻

From what I've observed over the years, that is file corruption rather than maintenance but I could be wrong.

You should probably start with verify and rebuilding your file 3 times in succession. It's the recommendation on this community and has resolved problems successfully

I actually like the beep, lets me know the transaction has been recorded

I don't mean for this to sound rude but the fact that you're asking that probably means your file is in sore need of maintenance.

You need to run verify and rebuilds yourself. Search the community here, Reckon have a bunch of posts on file maintenance

Yes i ran a super report just yesterday and it was fine.

I'd suggest running a rebuild on your file 3x in succession. That is the recommendation in the community which has proven successful for many

It’s not a separated amount …. It’s just like when someone doesn’t claim the TFT or asks to have an extra $10 tax taken out per pay - You can’t report on just that PAYG difference (between the standard TFT-claiming amount v other scenarios 😬

This is because at the end of the year, ALL income is combined & taxed together, rather than per source 😁